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Our agents work with you to customize policies  Explore Our Services

Jamaica's only insurance co-operative — operating since 1983

From motor and property to health, life, and travel — Jamaica Co-operative Insurance Agency (JCIA) protects
what you’ve built, with the service-above-profit principle of the co-operative movement behind every policy.

A co-operative since 1983; profits return to our policyholders.

Sagicor, BCIC, Guardian, General, Key, Advantage.

Kingston, Mandeville, Montego Bay, Santa Cruz.

Exceptional service and peace of mind. Highly recommend!

Exceptional service and peace of mind. Highly recommend!

Exceptional service and peace of mind. Highly recommend!

fast claims processing

About JCIA

The oldest insurance agency in Jamaica — and the only co-operative.

Born from a need to give Co-operative Societies and their members high-quality general insurance, JCIA (formerly NUCS-CIS) opened its doors in 1983 and was registered as an insurance agency in 1985. Today we’re owned by Credit Union members of the Co-operative Credit Union League and other co-operatives via the National Union of Co-operatives Societies — and we still operate by the principle that brought us here: service above profit.

What we cover

Insurance for individuals, families, and businesses.

Motor Vehicle Insurance

Comprehensive, Third-Party Fire & Theft, or Third Party Only. Covers collision, theft, fire, windscreen, and third-party liability.

Property Insurance

Residential and commercial buildings, contents, stock, machinery, plus all-risks and contractors' cover.

Travel Insurance (Worldwide)

Medical expenses, lost luggage, emergency evacuation, trip interruption, 24-hour coverage.

The JCIA difference

Why members choose JCIA over a traditional broker.

Born from a commitment to serve individuals, families, and businesses across Jamaica, JCIA provides trusted insurance solutions backed by decades of experience, responsive support, and member-focused service. We deliver reliable coverage designed to protect what matters most — giving you confidence, security, and peace of mind every step of the way.

Co-operative ownership

Returns shared with members, not paid to outside shareholders.

Competitive group rates

Members access rates negotiated for the wider co-operative movement.

Premium financing available

Spread your premium over manageable instalments, subject to terms.

Online renewals & payments, 24/7

Renew Personal Lines policies and pay securely night or day.

Getting covered with JCIA

Four simple steps from quote to coverage.

Request a Quote

ubmit your details online or speak with an advisor at any of our four branches.

01

Tailor Your Cover

We match you to the right underwriter and policy structure for your needs and budget.

02

Pay Securely

Pay online with Visa/Mastercard, by direct deposit to our Sagicor Bank account, EFT, cheque, or in branch. Premium financing available.

03

You're Covered

Manage renewals online, and notify us promptly if you ever need to claim.

04

Key features

Built around the way Jamaicans actually need to be insured.

Multi-underwriter placement

We shop your risk across Sagicor, BCIC, Guardian, General, Key, and Advantage — so the rate and the cover both work for you.

Risk Management consulting

We help identify exposures, recommend mitigations, and structure cover accordingly.

Claims advocacy

Our claims team works with you and the underwriter to keep settlements moving.

Asset valuation services

Make sure you're insured to the right value, not over- or under-covered.

Years operating
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Underwriting partners
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Branches island-wide
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JCIA staff
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Your free quote takes minutes — your peace of mind lasts years.

Whether it’s your home, health, car, or business, we’ve got you covered. Get your free insurance quote today and discover the peace of mind that comes with reliable, comprehensive protection tailored to your needs.

Three ways to get covered

Choose your cover. We'll handle the quote.

Personal

From everyday cover to peace of mind on the road.

$ 19 / Per Month
  • Motor
  • Home Contents
  • Travel
  • Personal Accident

Business & Commercial

Protect the business you've built and the people who run it.

$ 49 / Per Month
  • Property
  • Liability
  • Marine & Transit
  • Pecuniary
  • Fleet

Co-operative Members & Groups

Member-rate pricing for credit union and co-op members.

$ 89 / Per Month
  • Group Life
  • Group Health
  • Personal Accident

A real team, in every parish we serve

We're here to help, 24/7.

Dawn Ebanks

General Manager

Travis Hanson

Team Lead, Claims / Marketing Officer

Carlene Jackson

Accounting Manager

Paulette Spence

Corporate Services Manager

Kadeen Wright

Team Lead, Underwriting

Diondra Barrett

Team Lead, Employee Benefits

Stanley Black

Branch Manager, Montego Bay

Sheshona Tomlinson

Team Lead, Mandeville

Call us:

+(876) 929-5360

Email us:

info@jcialtd.com

Common questions

Frequently asked questions.

Explore our Frequently Asked Questions for quick answers on policies, claims, and coverage, helping you make informed insurance decisions.

40+ Years of Experience

Serving Jamaica's co-operative movement since 1983.

24/7 Online Payments

Pay any policy securely, any time.

Most claims must be notified within days of the incident. For motor claims, please have ready: your motor vehicle details / certificate, driver's licence, certificate of fitness, and any photos of the accident. Notify us as soon as possible by phone, email, or via the Claims page.

No. While JCIA was formed to serve the Co-operative Movement of Jamaica, our products are available to the wider insuring public. Credit union and co-operative members do qualify for member rates on certain group products.

Five options: online via our secure portal (Visa / Mastercard); direct deposit to our Sagicor Bank account; Electronic Funds Transfer; cheque; or in-branch payment. Premium financing is also available, subject to terms.

Yes — but for a motor quote we will need a claim letter from your previous insurer for the final quote. We can provide a preliminary quote first while that letter is being obtained.

We place cover with Jamaica's leading underwriters: Sagicor, BCIC, Guardian, General, Key, and Advantage. As an independent agency, we shop your risk across the market.

Real stories

Real stories from members and clients.

We take pride in the trust our clients place in us. Through real-life stories and testimonials, hear how our comprehensive insurance solutions have made a positive impact on their lives. From smooth claims processes to personalized service, our satisfied clients share how we’ve helped them protect what matters most.

"As a small business owner, I needed reliable coverage. provided comprehensive options tailored to my needs. Their support has been invaluable. Their disability coverage kept me afloat during a tough time. I'm forever grateful. Their team is always ready to help, and I'm confident I'm well protected."

Danne Russell Co. Founder

"As a small business owner, I needed reliable coverage. provided comprehensive options tailored to my needs. Their support has been invaluable. Their disability coverage kept me afloat during a tough time. I'm forever grateful. Their team is always ready to help, and I'm confident I'm well protected."

Michael R. Business Insurance