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About the Company

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Exceptional service and peace of mind. Highly recommend!

Exceptional service and peace of mind. Highly recommend!

Exceptional service and peace of mind. Highly recommend!

Service above profit — since 1983

About JCIA

Comprehensive insurance solutions for every need

Jamaica Co-operatives Insurance Agency Ltd helps people preserve and protect what they earn, build, own, and cherish. Keeping that promise means we are there when our customers need us most.
Throughout our operations across Jamaica, we have seen tremendous loss — especially through death — so we have established a new Members Group Plan providing financial assistance to dependents in the case of death. We are committed to providing insurance products and services to meet the needs of individuals, families, and businesses; offering a diverse and dynamic work environment for our employees; and supporting our communities.
  • Owned by members of the Co-operative Movement
  • Backed by Jamaica's leading underwriters
  • Four island-wide branches
  • Online policy renewals and 24/7 payments
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Underwriting partners
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Our approach

Mission, vision, and values guiding our insurance services

Founded in 1983 as NUCS-CIS, JCIA obtained its insurance agency registration in 1985. Following changes to its ownership structure, the company was rebranded in 2009, with the new name formally approved at the Annual General Meeting on 14 April 2010. Today, JCIA is Jamaica’s only insurance co-operative, owned by credit union members and other co-operatives.
The primary provider of innovative insurance solutions, exceeding customer and Shareholder expectations.
  • Innovative insurance products tailored to Jamaica's needs
  • Service that exceeds customer expectations every time
  • Returns and benefits shared with the members who own us
  • A workplace that develops every team member
To provide courteous, efficient, high-quality service by a motivated cadre of employees, guided by the highest standards of integrity and professionalism, supported by the spirit of Co-operatives.
  • Courteous, professional service in every interaction
  • A motivated team trained and trusted to act
  • The highest standards of integrity in every transaction
  • The co-operative spirit at the centre of how we work
  • Prudence: Conservative underwriting and disciplined claims management.
  • Financial Security: Backed by Jamaica's top-rated underwriters.
  • Integrity & Professionalism: Held to the highest standards in every transaction.
  • Co-operation: Profits and returns shared with members who own us.

why choose us

What matters most — get your free insurance quote today.

Whether it’s your car, your home, your business, or your family’s health, JCIA’s advisors can build the right policy from Jamaica’s top underwriters.
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Years operating
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Underwriting partners
0
Island-wide branches
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JCIA staff
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Our team

Meet our expert insurance team

Our dedicated team of insurance professionals is committed to providing personalized service and expert guidance.

Dawn Ebanks

General Manager

Travis Hanson

Team Lead, Claims / Marketing Officer

Carlene Jackson

Accounting Manager

Paulette Spence

Corporate Services Manager

Meet the Full Team

testimonials

Real stories, real trust hear from our satisfied clients

We take pride in the trust our clients place in us. Through real-life stories and testimonials, hear how our comprehensive insurance solutions have made a positive impact on their lives. From smooth claims processes to personalized service, our satisfied clients share how we’ve helped them protect what matters most.

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"As a small business owner, I needed reliable coverage. provided comprehensive options tailored to my needs. Their support has been invaluable. Their disability coverage kept me afloat during a tough time. I'm forever grateful. Their team is always ready to help, and I'm confident I'm well protected."

Danne Russell Co. Founder

"As a small business owner, I needed reliable coverage. provided comprehensive options tailored to my needs. Their support has been invaluable. Their disability coverage kept me afloat during a tough time. I'm forever grateful. Their team is always ready to help, and I'm confident I'm well protected."

Michael R. Business Insurance

Stay informed.

    For All Your Insurance Needs.

    KINGSTON

    2-2a Manhattan Road P.O. Box 435, Kingston 5, Jamaica W.I. Contact: +1(876)929-5360

    MANCHESTER

    26 Hargreaves Avenue
    Contact: +1(876)625-4311

    ST. JAMES

    Unit 13 Fairview, Market Place Contact: +1(876)971-5842

    ST. ELIZABETH

    Shop #12, Levon Plaza
    Contact: +1(876)312-7304

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